HEADTEACHER: Mr L Robichaud | Ashford, TN24 9LS | Tel: 01233 622510

Office open 8:15am - 4:15pm , Breakfast club 7:45am - 8:40am, Morning gates open 8:40am - 8:50am Afternoon gates open at 3:10pm for 3:15pm

Contact Us

FAQ for Parents

Q: I want my child to attend Phoenix School. Where do I register?

As Phoenix School is a community school, we follow the KCC Admissions Guidelines. More information can be found on the Admissions page. Click also for our Admissions Policy and Admissions Policy for Entry from September 2022 onwards.

Q: What are the school term dates?

Phoenix school term dates.

Click here for Kent County Council term dates for next school year term date calendar pdfs.

School INSET days will be updated when agreed by the Governing Body.

Q: What time does school start and end?

The school gates are opened at 8.40am, children walk around to their class and are welcomed into class by their teachers. At 8.50am the gates are closed and children must enter through the school reception. Children are marked as late if they arrive after this time. It is very important that children are punctual. There is more information on our Attendance and Punctuality pages.

School finishes for all children at 3.15pm and the gates for parents open at 3.10pm. Year R to Year 4 parents collect from the classroom door. Year 5 & 6 will walk down to the gate. 

Q: Who provides the school dinners?

The Contract Dining Company provide all our school dinners. More information about the menus, costs and registering for Free School Meals is on our School Dinners page.

  • Apply to see if your eligible for Free School Meals: https://www.kent.gov.uk/education-and-children/schools/free-school-meals 
  • If you may be eligible it is vital to apply as this releases additional funding to support your child’s education, called the "Pupil Premium". This applies from Year R to Year 6 (and beyond into secondary school)
  • From September 2014 all children in Reception, Year 1 and Year 2 have been eligible for 'universal free school meals', as part of the national Universal Free Infant School Meals scheme (please note that you should still check eligibility for 'Free School Meals' due to the extra support this provides FSM pupils)

Q: What is the school uniform?

We encourage all children to wear Phoenix school uniform as we feel it helps set the tone and atmosphere within our school. All uniform should be labelled with you child's name.

  • Blue jumper
  • White shirt or t-shirt
  • Black/Grey trousers or skirt
  • Blue checked summer dress
  • Black school shoes

Sweatshirts, embroidered fleeces, t-shirts, sun hats, cardigans, summer dresses, shower-proof fleeces, book and P.E. bags and kit are all available to purchase from the school office. Please see Mrs Davis if you would like advice about our school uniform.

Children with long hair should have it tied back at all times for health and safety.

Q: What is the PE kit?

On your child's PE day, pupils should come dressed in their PE kit. This helps our Covid hygiene measures and gives pupils more time doing PE rather than changing. PE days are Friday for Year R to 4 and Wednesday for Year 5 & 6.

It is vital for the health and safety of the children that they have correct clothing and footwear for P.E., therefore all children must have plimsolls (boot trainers are not an acceptable substitute for indoors) and slip-ons are recommended for children who are unable to tie their laces. 

  • Blue/grey shorts or tracksuit bottoms
  • T-shirt in house colours (free to parents completing the Free School Meal application)
  • PE plimsolls for hall, trainers acceptable for outdoors

All items of P.E. should be clearly labelled with your child’s name the same as school uniform.

Games shirts, tracksuits and trainers may be worn for outdoor activities

No black trainers can be worn inside for PE unless they have clear 'non-marking' label on sole.

Q: Can my child wear jewellery to school?

The wearing of all forms of jewellery, such as rings, bracelets, necklaces and earrings is not permitted. Children with pierced ears may wear a small, short stud. For reasons of safety it is essential that no jewellery whatsoever is worn during P.E. and games. If you would like your child to wear pierced earrings, we suggest you organise this at the beginning of the summer holidays, as this will allow sufficient time for their ears to heal. We cannot be responsible for the safekeeping of jewellery brought into school with or without the knowledge of parents.

Children who wear watches to school must accept responsibility for them. They must be taken off during P.E. lessons and not handed to the teacher

Cosmetics, including nail varnish are strictly forbidden.

Q: What is the school's policy on term-time holidays?

It is vitally important that children attend school in order to ensure that they don't miss out on their education. Therefore it is not school policy to authorise absence from school for a family holiday. If the absence is not authorised and the holiday is taken anyway, the case may be referred to the Inclusion and Attendance Service who may issue a Penalty Notice to each parent for each child taken out of school.

Where Penalty Notices are imposed, the regulations state that the penalty will be £120 to be paid within 28 days, reduced to £60 if paid within 21 days. Penalty Notices are issued to each parent of each child. Failure to pay the penalty in full by the end of the 28 day period will result in prosecution by the Local Authority.


Q: Is there parking for visitors at the school?

The school has a few visitor parking places at the front of the school. There are also two spaces for disabled drivers; these are used regularly for those who need it so please do not use these spaces unless you are entitled to do so. 

Please respect our neigbours when parking on surrounding streets, ensuring that drives are not blocked. We ask all parents not to park on pavements or double yellow lines for the safety of our pupils and to drive slowly and sensibly on the streets surrounding the school.

Q: Do you close the school if it snows?

Every effort is made to keep the school open during all types of weather. If the decision is made to close the school it will be communicated via text message, Twitter and our school website. There is more information on our Bad Weather Guidance page.

Contact Us

Tel: 01233 622510

Belmont Road, Ashford, 
Kent, TN24 9LS

  • Headteacher
    Mr L Robichaud
  • Office Manager
    Mrs D Davis
  • Finance
    Mrs S Burberry
  • Site Manager
    Mr S King
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